General enquiries
Submit an online enquiry or phone 1300 895 563 or 02 8098 3100 
Please note the below before submitting an enquiry. 

ACARA does not have access to individual student NAPLAN results. See our NAPLAN FAQs here and here.

Parents/carers should contact their child’s school for:

  • NAPLAN individual student reports

  • accessibility adjustments

  • privacy matters.

If required, the school can make a request on the parent/carer’s behalf to the state/territory test administration authority 

Schools should contact their  state/territory test administration authority for access to:

  • the NAPLAN test platform or logins

  • NAPLAN results data or data services

  • NAPLAN individual student reports

  • accessibility adjustments

  • privacy matters


Freedom of information requests Submit an online enquiry (choose “Freedom of information” as the type of enquiry)

Data requests Visit the 'Data access' page of this website 

Media contact Please email [email protected] for any media enquiries. This is a media contact for journalists only. Please submit an online enquiry or phone 1300 895 563 or 02 8098 3100 for other enquiries.

Public Interest Disclosure
(PID) Act 2013

To make a PID about ACARA:

  • email us at [email protected] (with the subject line including these words – 'Disclosure about ACARA').

See ACARA PID procedures in the Principal officer's procedures PID Act (PDF 89 kb).

Our address

Level 13, Tower B, 280 Elizabeth Street Sydney NSW 2000

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